Website Natural Herbs
Short Description:
Pulastya Wellness Resort is seeking a professional and well-presented Front Office Executive (Female) to join our hospitality team in Bhagwanpur. As the first point of contact for our guests, you will play a vital role in delivering exceptional customer service and managing front-desk operations. If you have strong communication skills and a passion for the hospitality industry, we invite you to apply for this exciting opportunity.
Job Profile Overview
Designation: Front Office Executive (Female)
Location: Pulastya Wellness Resort, Bhagwanpur (Uttarakhand)
Experience Required: 2 – 3 Years
Sector: Hospitality / Wellness Resort
Key Responsibilities
The selected candidate will be responsible for the following front-desk and administrative tasks:
Guest Relations: Greet and welcome guests with a friendly and positive attitude.
Operations: Manage check-in and check-out procedures efficiently.
Inquiry Handling: Manage guest inquiries, complaints, and requests professionally.
Documentation: Maintain accurate guest records and update the hotel reservation system regularly.
Coordination: Coordinate effectively with housekeeping and other internal departments.
Communication: Manage phone calls, emails, and messages professionally.
Reception Management: Ensure the reception area is always clean and organized.
Billing: Process guest payments and prepare accurate billing statements.
Candidate Requirements
Education: Graduate in any discipline.
Experience: 2–3 years of experience in Front Office or Guest Relations (Hospitality background preferred).
Languages: Strong communication skills in both English & Hindi.
Technical Skills: Basic knowledge of MS Office and hotel management software.
Interpersonal Skills: Strong customer service, interpersonal skills, and a well-groomed professional personality.
How to Apply
Interested female candidates are encouraged to share their updated CV/Resume via the following channels:
📧 Email: hiring@naturalherbs.co.in / hr1@naturalherbs.co.in
📞 Contact: +91 8287108379 | +91 9720163955
Note: Only female candidates are encouraged to apply for this specific role.